Lift Cloud — the marketing cloud for Mittelstand-DACH agencies. One operating system; three primary surfaces; one ledger. 76 pages, 8-step onboarding, two-area ticket detail, end-to-end navigable.
Marketing-continuous. Includes the 8-step self-serve onboarding, the guided demo, and the public 404.
Clarity over capability. One progress feed, one bill, one Compass.
One expert surface, two roles. The Marketing Expert (Lea) owns the relationship — quotes, calendar, finance, progress confirmation. The Tech Expert (Tom) owns delivery — triage, budgets, staff. Progress changes are proposed by Tech, confirmed by Marketing: the money lever stays with the relationship owner.
Operational power for the people who run the agency.
Client and expert share credentials inside Lift Cloud — with live TOTP, sensitivity tiers, granular access, full audit, and two-person approval on critical reveals.
Scoped at /me — same on every surface.
One-handed reach. Bottom-bar holds the five top tasks.
The design system tokens and the pan-zoom canvas of every screen side-by-side — for reviewing the whole product at once.